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006-021-Smart Skills for B1 Preliminary - Unit 1 - Final_CAE-PR-TEST-1.qxd  4/9/2020  5:56 PM  Page 12



             Unit 1                                    Travel & Holidays



              WRITING email
                                                                    A. Now look at the following sentences (a-f) that are from
              In this section, you will learn how to write an informal email.  an informal email. Put them in the correct order, using
                                                                       the information that you have been given for writing (not
              Note 1: (SF) refers to semi-formal expressions and       replying to) an email.
                     (I) refers to informal expressions.

              When you write an email, it is like writing a letter. The only
              difference is that it is much shorter and you need to add   To:      pam_turner@email.co.uk
              certain information: (1) the name of the person you are   From:      lucy_37@coolmail.com
              sending the email to and (2) the subject. As with letters, for       Meeting in town
              emails you must then (3) address the person you are writing to,   Subject:
               e.g. Dear + first name (SF/I) / Hello there! (SF) / Hi (I) .
                                                                        hi Pam!
              This is then followed by (4) a greeting phrase,           a. I can tell you all my news on this day!
               e.g. I hope you are well.
                                                                        b. So, how about next Wednesday?
              Note 2: If you are REPLYING to an email then omit (4).
                                                                        c. Write back and tell me if you’re free then!

               To:       henry_johnson@mail.com (1)                     d. Great to hear in your last email that you’re doing Ok.
               From:     mary36pop@coolmail.co.uk                       e. I’ve just got back from holiday and I’d love to meet
                                                                          to tell you all about it.
               Subject:  holiday Reservation (2)
                                                                        f. bye for now,
               hi henry! (3)
                                                                          Lucy
               how are things? / how are you? / how are you doing? (4)


              because emails are often shorter than letters, you need to  1. __ d  2. __ e  3. __ b  4. __ a  5. __ c  6. __
                                                                                                                f
              be more direct when you write an email.

                                                                     B. Look at another informal email below, written by Toby
                                                                       to his friend, Neil. There are 6 mistakes. Answer Yes/No
                                                                       to the questions that follow, to find the mistakes.


                                                                         To:       neil_barker@mail.com
                                                                         From:     toby_81@coolmail.com
                                                                         Subject:

                                                                          Dear Neil barker,
                                                                          I’m very well, thanks.
                           Tips for email content
                                                                          I don’t think I’ll bring much. I know it can get cold
               Put what you say in this order:
                                                                          at night so warm clothes would be a good idea.
               (1) If you are replying to an email sent by the person     I have a nice jumper and a coat I bought in a sale
                  you are writing to, refer to this email, first.         last week. I think they’re both made from wool.
                                                                          Toby
               (2) Explain your reason for writing (the subject of your
                  email). keep this short (1 or 2 sentences).
               (3) Give more information about (2).
                                                                        1. There is a subject written clearly at the top. ___
                                                                                                               No
               (4) Ask, if necessary, for the person to take action
                                                                                                               No
                  (give a refund / provide information etc).            2. Toby uses Neil’s first name only.   ___
                                                                                                               No
               (5) End with a finishing phrase:                         3. The email refers to Toby’s previous email.  ___
                  - Hope to hear from you soon (SF)                     4. Toby explains why he is writing.    ___
                                                                                                               No
                  - Kind regards (SF)
                  - Write back soon! (I)                                5. Toby gives too much information.    ___
                                                                                                               Yes
                  - Bye for now (I)
                                                                                                               No
                                                                        6. Toby ends with a finishing phrase.  ___
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